Off-Site Support

Solving an image quality or a throughput issue quickly means understanding the entire process and avoid finger pointing, something  we have a long successful track record of.

Contact us, describe the issue, and let’s go from there and send you a proposal.

Practical Example 1; a client’s breast images displayed poor fat suppression – a malfunctioning coil was suspected. After reviewing the data, AMRI determined it was an applications issue. A phone call was scheduled to provide the ISO’s FSE the necessary assistance with graphic volume shim and manual cstun fat suppression – problem solved. No unnecessary coil and amplifier testing required.

Practical example 2; a site took delivery of the latest MRI system from a leading OEM – different to the one their staff and Radiologists were used to (and did not particularly care for – at first.) A certain throughput was promised – a throughput that could not be achieved right away. AMR was called out as a neutral resource to help identify if the bottle-neck resided within the scanner, with the protocols or lack of applications. We resolved the issue quickly through our expertise, neutrality and tact. Throughput was met, and the site became a reference-site for the OEM.

 Experience and neutrality lets us resolve most issues, with less finger pointing involved. If the issue is not resolved, we won’t charge you.

Get access to an independent and competent MRI resource today.

Tel: (708) 741.7138