Remote Support and RQA

Solving an image quality or a throughput MRI problem means understanding the entire imaging process – scanner basics through individual protocol parameters and clinical applications.

AMR has 20+ years’ experience in assisting facilities and service providers in optimizing  image quality and scan times; remotely and on-site.

RQA; Remote Quality Assistance. This program let’s lets imaging facilities and service provider use AMR as an independent MRI resource. Contact us, describe the issue and, if need be, send us a disc with images depicting the issue – as easy as that.

Practical Example 1; a client’s breast images displayed poor fat suppression – a malfunctioning coil was suspected. After reviewing the data, AMRI determined it was an applications issue. A phone call was scheduled to provide the ISO’s FSE the necessary assistance with graphic volume shim and manual cstun fat suppression – problem solved. No unnecessary coil and amplifier testing required.

Practical example 2; a site took delivery of the latest MRI system from a leading OEM – different to the one their staff and Radiologists were used to (and did not particularly care for – at first.) A certain throughput was promised – a throughput that could not be achieved right away. AMR was called out as a neutral resource to help identify if the bottle-neck resided within the scanner, with the protocols or lack of applications. We resolved the issue quickly through our expertise, neutrality and tact. Throughput was met, and the site became a reference-site for the OEM.

Additional applications . The standard applications and training package that comes with a scanner purchase is often not enough to get full potential out of the new investment – too many variables; skill level of technologists, access to technologist, individual learning curves, access to scanner, performance of scanner – so on and so on. AMR is your extra resource for those situations- especially when it comes to advanced applications and protocol building / optimization.

AMR has 20+ years’ of proven track record from satisfied customers, and can also draw from 30+ years’ of clinical and research MRI experience.  Experience and neutrality makes it easy for us to effectively communicate with all parties involved to quickly resolve any issue – less finger pointing.

We take full ownership – our client pays what we quote upfront and we stay until we’re done. No hidden fees.

Get access to an independent and competent MRI resource today.

Contact us today for proposal and referrals

Tel: (708) 741.7138

AMRI@mrihelp.com